Our Privacy Policy
Welcome to The Property & Pet Care Company privacy policy.
("we", "us", "our") located at (the "Site") are committed to protecting and respecting your privacy.
This Privacy Policy (together with our Terms of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
All information is on a strictly minimal, must-know basis; by law, we are not allowed to ask for or hold information that is deemed unreasonable or treated as potentially being of some use in the future.
On submission of a completed contact form, we may collect and process the following information:
Your title, name, phone number, email address
Your home address, if necessary to carry out the service(s)
Your pets' information
Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own purposes or otherwise, and the resources that you access.
We use Google Analytics to track user traffic and behaviour on our website, it is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalize the ads of its own advertising network.
The information we hold is provided to us directly by you via:
An online enquiry form and further service requests
Phone call or email
Encrypted WhatsApp messages
We use the information that you have given us to arrange bookings and to communicate further.
We will not share your personal information with any third parties.
Our Site uses cookies to distinguish you from other users of our website; this helps us to provide you with a good experience when you browse our website and also allows us to improve our Site.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@thepropertyandpetcarecompany.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
Your information is securely stored within The Property & Pet Care Company website and in a secure Customer Relationship Management (CRM) system.
We take appropriate measures to ensure that your personal data is treated securely and in accordance with this Privacy Policy.
We keep your contact information on record should you require our services again in the future.
You can request we delete any information held on you by emailing us at: info@thepropertyandpetcarecompany.com
Your information will then be deleted from our website’s database, our CRM and contact lists.
Your Data Protection Rights include:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@thepropertyandpetcarecompany.com if you wish to make a request.
Our Site may contain links to and from the websites of our partner networks, advertisers, and affiliates. If you click on a link to any of these websites, please be in the knowledge that such websites will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Any future changes to our Privacy Policy will be found on this page of our website, you will also be notified via email. Check our Privacy Policy page frequently to keep up-to date with any amendments.
If you have any concerns about the use of your personal information, you can make a complaint to us at info@thepropertyandpetcarecompany.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Welcome to The Property & Pet Care Company privacy policy.
("we", "us", "our") located at (the "Site") are committed to protecting and respecting your privacy.
This Privacy Policy (together with our Terms of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
All information is on a strictly minimal, must-know basis; by law, we are not allowed to ask for or hold information that is deemed unreasonable or treated as potentially being of some use in the future.
On submission of a completed contact form, we may collect and process the following information:
Your title, name, phone number, email address
Your home address, if necessary to carry out the service(s)
Your pets' information
Details of your visits to our Site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own purposes or otherwise, and the resources that you access.
We use Google Analytics to track user traffic and behaviour on our website, it is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalize the ads of its own advertising network.
The information we hold is provided to us directly by you via:
-
An online enquiry form and further service requests
-
Phone call or email
-
Encrypted WhatsApp messages
We use the information that you have given us to arrange bookings and to communicate further.
We will not share your personal information with any third parties.
Our Site uses cookies to distinguish you from other users of our website; this helps us to provide you with a good experience when you browse our website and also allows us to improve our Site.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@thepropertyandpetcarecompany.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
Your information is securely stored within The Property & Pet Care Company website and in a secure Customer Relationship Management (CRM) system.
We take appropriate measures to ensure that your personal data is treated securely and in accordance with this Privacy Policy.
We keep your contact information on record should you require our services again in the future.
You can request we delete any information held on you by emailing us at: info@thepropertyandpetcarecompany.com
Your information will then be deleted from our website’s database, our CRM and contact lists.
Your Data Protection Rights include:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate or incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@thepropertyandpetcarecompany.com if you wish to make a request.
Our Site may contain links to and from the websites of our partner networks, advertisers, and affiliates. If you click on a link to any of these websites, please be in the knowledge that such websites will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Any future changes to our Privacy Policy will be found on this page of our website, you will also be notified via email. Check our Privacy Policy page frequently to keep up-to date with any amendments.
If you have any concerns about the use of your personal information, you can make a complaint to us at info@thepropertyandpetcarecompany.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk